Sustainable Initiatives has a team that is well-equipped to work in collaboration with communities served with improper provision of civic services such solid waste management, water and sanitation, health & hygiene etc. in developing self-help models for tackling such issues. Specific to the needs of communities, model programs are developed that can be managed and sustained by the communities themselves for which training and capacity building modules are developed.
In addition, implementation of social accountability tools also forms part of our community engagement. Social accountability tools are aimed at facilitating civic engagement in that citizens participate directly or indirectly in demanding accountability from service providers and public officials. Examples of social accountability tools and mechanisms include citizen report cards, social audits, citizen charters, right to information, and community scorecards. The team at Sustainable Initiatives has extensive experience of designing, conducting and supervising citizen report cards, community score cards and right to information processes.